Justin Fulcher’s résumé reads like a tour of demanding environments. Over two decades, the technology founder has built telehealth services across fifty countries, worked on workforce development in underserved markets, and advised on technology in sectors where one wrong call can affect thousands of people.

His most recent chapter took him to Washington. Fulcher spent six months as a senior advisor at the Department of Defense, where he worked under Secretary Hegseth on acquisition reform and IT modernization.

A Consistent Principle

Through each stage, one idea has guided his work: technology earns adoption when it reduces friction. At RingMD, his telehealth startup, that meant designing for markets where unreliable infrastructure set the limits of what was possible. At the Pentagon, it meant recognizing that artificial intelligence could help upgrade aging capabilities only if it slotted into existing workflows.

The Defense Department, Fulcher has noted, runs on infrastructure that predates many of the problems it is now asked to solve. Asking the institution to redesign itself before adopting a new tool rarely works.

What Government Added

Fulcher says his time in government gave him an operational understanding of defense institutions that outsiders seldom get. He argues that outdated federal processes are not signs of incompetence. They reflect decades of reasonable choices that nobody ever went back to review.

He has turned that experience into a broader argument. Justin Fulcher believes a limited but dedicated stint in public service functions much like an MBA for technology founders, covering stakeholder management, operations, leadership, and accountability with real consequences attached.

“The MBA teaches you how to optimize a business,” he has said. “Government teaches you what businesses exist to serve.”

After completing his planned six months, Justin Fulcher returned to work in defense technology and national security. The lessons from RingMD and the Pentagon now feed into the same question: how to make useful technology take hold inside systems that were never built to change quickly. Refer to this page to learn more.

Learn more about Justin Fulcher on https://www.justinfulcher.com/